Customer portal and self-management

Customers manage their reservations themselves through the customer portal: book, view and cancel. Automatic emails keep them informed, without you having to sit in between.

What customers handle themselves

• View live availability in the portal calendar and book directly
• Look up existing reservations, including payment status and details
• Cancel according to your cancellation policy, with automatic confirmation

If a customer wants to move a booking, they contact you and you adjust the reservation. The customer automatically receives a new confirmation for it.

Always open, even when you're closed

Most people plan their activities in the evening on the couch. That's exactly when calling is impossible and an email sits unanswered until tomorrow. The customer portal is open 24/7: customers sort it out themselves, whenever it suits them, and you simply see the booking in your dashboard the next morning.

What it gets you

No more back-and-forth email, fewer phone calls and no cancellation requests falling through the cracks. Every cancellation a customer makes themselves is one you don't have to process. Combined with smart email notifications, customer communication runs itself. Check all features or start free via the pricing page.